But we’re different; the clue’s in our name. The reason we’re called ‘Fingerprint’ is because we provide a service which is as unique to you as your fingerprint. And just as your fingerprint will never change, we’ll never change our dedicated approach to supporting you from the cradle to the grave. Here are some of the reasons why our clients choose to work with us:
1. We’re truly independent
We provide independent advice in every area. What that means is that we are not tied, or incentivised, to recommend any financial products or providers. So we’ll always find the solution which best meets your needs.
We’re independently owned and our planners and advisers are employed by us. We are directly authorised by the FCA, rather than an Appointed Representative of a network. This means that we can make our own decisions on the best ways to meet your needs.
2. We’re all about relationships
Not many financial services firms have a dedicated Relationship Manager, but we do. We recognise that we provide the best value to our clients when we invest in maintaining long-term relationships with them.
That’s why we focus our efforts on delivering one-to-one, dedicated advice with the help of our Relationship Manager.
3. We treat you as an individual
Whilst we have a team-based approach, our service to you is as individual and unique as you are. We take the time to get to know you and understand your goals. Only then will we devise a bespoke financial plan or select an appropriate mortgage to help you to achieve your goals.
When you work with us, you don’t just get the support of one adviser. Instead, you’ve got a whole team of people dedicated to building a positive, long-term relationship with you. Whoever you are dealing with, you’ll always be treated as a valued client, never a client number.
4. We’re here to stay
We’re here to provide advice and support throughout your life. We want to be your point of contact, your sounding board and your trusted adviser, no matter how complicated life may get.
To achieve this, we’ve built-up a well-qualified and experienced team of people who share our ethos; and whoever joins us has to share our ethos too. And unlike other advisers, ours are a long way from retiring themselves!
But don’t just take our word for it! Find out why our clients choose to work with us by reading our client stories.
Initially, I approached Paul for help with a mortgage, but we're now looking at where to best place my savings and my future planning for retirement. I've received sound and elaborate advice.
Paul has always worked hard to research the full market to find the right mortgage deal for me. Paul is not affiliated to any lenders so I always get the most competitive rates available. I receive completely impartial financial advice which is tailored to my personal needs.
Paul explained everything very clearly and took the time to find out about my financial history so he could better understand what would be the best option for me.
Paul was recommended to us to help with Inheritance Tax planning. The service exceeded our expectations and we have been pleased with the outcome.
Paul was very honest and open and made sure that I understood every step. There's nothing that he could have done better.
Fingerprint Financial deal with our pensions, insurances, mortgages, long-term planning and Inheritance Tax planning. Paul's experience and knowledge in all these areas has been invaluable in ensuring our financial outcome and future is secure, planned and constantly managed.
Shane, Helen and the entire team at Fingerprint was and have always been very helpful, honest, fair and kind. Thank you so much for helping me!
After some time worrying about my pension, Fingerprint Financial Planning has located pensions I would never have found. I'm very happy with the good service and would recommend to friends and family.
Absolutely fantastic service. The staff are amazing, friendly but very professional and quick to respond to any questions. We would thoroughly recommend Fingerprint to anyone requiring financial advice.
Excellent service. This isn't just a mortgage broker or a financial and wealth planner, this is a full service financial advisory service. The staff are friendly, efficient and work at pace. In today's world of ticking boxes and scripted replies, it's refreshing to get a personal touch.
Highly recommended. Professional, friendly people who are very knowledgeable and helpful. They put your mind at ease because they know their stuff.
Fantastic service, very professional, informative and probably the best service I have received in this field. Good people, ethical and would certainly recommend them as a business to anyone!
Truly friendly, professional, dedicated to one's strategy.
Very clear and concise, every step of the way when dealing with our remortgage requirements. Big thank you especially to Paul, and to Harriet. Highly recommended.
I have used Fingerprint Financial Planning a couple of times now to set up a new mortgage or to remortgage for a better deal. On every occasion, they have been professional and accommodating, and importantly carry out the donkey work of looking for the best deals on the market - all for a reasonable one-off fee. Highly recommended!
From start to finish the guys at Fingerprint Financial were incredible! They ensured my mortgage went through smoothly and continued with their professional support right up until I was settled in my new home. Responsive customer service from Victoria, who I highly recommend to all my friends and family and will continue to use in the future myself.
I received a very good service from Fingerprint Financial Planning and would recommend them to anyone.
Exceptional service once again, quick, efficient and smooth service as always.
I have been using Fingerprint Financial Planning for four years now. The team are extremely helpful and friendly and I would highly recommend them.
I cannot praise this company enough. Especially, Shane Brockwell - he is my hero! At a time when there was so much stress in my household, Shane arrived, calmed me down, almost immediately saved me £230 a month on my mortgage payments and has found a far better product for when I am ready to buy our new house. Thank you, Shane and Co. You rock!!!
Shane and the team are very knowledgeable and efficient, managing to find me a mortgage on a property that had its complications. I was very happy with the professional service and would absolutely use them again. Recommended!
I am a landlord with four properties as well as my own home and have used Fingerprint Financial Planning for all my mortgage needs for over 10 years. They are knowledgeable, efficient and incredibly supportive. I would certainly recommend them.
I thought I was fairly money savvy, but after speaking with the small, really friendly non-judgemental team, they gave me other options I had not thought about. Fingerprint Financial Planning's advice has put me in a great place. With very important financial decisions small or large you can trust Fingerprint for the very best advice and service.
Friendly and competent staff. Fingerprint Financial Planning treats you as a valuable customer. A pleasure to work with this company. Always available on the other side of the line. Regular feedback. I can highly recommend Fingerprint.
A great service that I have used a few times, and I can't recommend highly enough. Always someone who is happy to answer your calls and help you. They also get back to you in a timely manner...a refreshing approach to business.
Right from the beginning to the very end, Shane and his team have been very helpful. Giving me the best advice and looking for a suitable mortgage deal. Many thanks, guys!
Great team and very helpful. Made the process of buying our house a lot easier.
An absolutely outstanding company. I got introduced by a friend years ago now and I have been using them ever since. The team in the office are all very polite and helpful, nothing is too much trouble. If you’ve not used Fingerprint Financial Planning yet, it’s time you did!
They go out of their way to help and make you feel valued.
Excellent service; highly, highly recommend this company.
We have been working with Shane at Fingerprint for the last three or so years. Our needs have not been straightforward but Shane has been there 100% for us, organising the best mortgage deal and brilliant life insurance cover. We couldn't recommend him and Fingerprint Financial Planning enough - thank you!
Highly recommended, friendly and very personal service. Thank you!
I would most definitely recommend this company to anyone wanting financial advice or mortgages, as the deals they can get are much better than you could find independently... Thank you so much again for all of your help and advice.
Absolutely fantastic; very, very high standard of customer service; exceptional knowledge; very friendly and easy to talk to an adviser. I would recommend them to anyone; Fingerprint, you have gained our trust and loyalty. Thank you.